Mobile App Tab Overview

This is a guide to managing your app through the mobile app tab in your Admin dashboard.

Summary

The Mobile App tab is used to manage and configure most aspects of your CommentSold mobile app.  On this tab you can:

  • Send Push Notifications
  • View Push Notification Logs
  • Customize your colors and top logo
  • Configure the size filters shown in the app
  • Configure the links shown on the shopper's profile tab 
  • Configure the app experience such as how quantities are displayed, if videos autoplay, how Shop the Look posts are displayed, setting notification banners, live sale options, and more
  • Setup your Facebook Analytics and Ad Tracking
  • Setup Intercom and Paypal options

Outline

Push Notifications

Send Push Notifications

Push Logs

Settings

General Settings

Autoplay Settings

Shop the Look Settings

App Notification Banners

App Install Banners

Live Sale Settings

Sold Comments

Live Replay

Live Reactions

Facebook Analytics and Ad Tracking

Integrations

Look and Feel

Customize Colors and Logo

Size Filters

Profile Links

 

Send Push Notifications

You can send one-off push notifications from your Mobile App tab! 

Push Logs

Push logs allow you to see a summary of your push notifications along with the Send Rate.

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Display Quantity

Configure the app experience such as how quantities are displayed here.  

Autoplay Settings

You can decide if Shop The Look and Fit Videos start playing automatically for app users or if the user will need to press play to start the video! Those settings can be adjusted under the "Autoplay" section. 

Shop the Look Settings

If you want all your Shop The Look posts to be accessible to shoppers via your navigation menu, you can enable that here. This Is also where you will decide on the Title for that section.

App Notification Banners

If you want to show a special message to your customers when they open the app you can do so here by enabling the Notification Banner. Once enabled, you will be able to write a message that will display as a banner across the top of your app. 

App Install Banners

If you're trying to drive app downloads (who isn't!?) you'll want to enable this setting. Enabling App Install Banners means that when a shopper visits the webstore, they see a banner prompting them to download the app.

Live Sale Settings

In this section you will be able to adjust settings related to sold comments, live replay, and live reactions.

Sold Comments

This is where you can decide if you want "Sold" comments to show on the screen when an app user adds items to their cart.

Live Replay

You have the option to automatically post past recorded lives to the app! Also, if you feature a product in a live sale and want to automatically use that segment of the live as the product's fit video, you can turn that setting on here. To learn more about Live Replay click here. To learn more about automatic product videos from past live sales, click here.

This can be configured from the Settings menu on the Mobile App tab!

Live Reactions

Under Live Reactions you can enable or disable the ability for shoppers to react during a live. If enabled customers will be able to add heart reactions during a live and see the reactions of other shoppers. 

Facebook Analytics and Ad Tracking

If you are running app ads this is where you will input information at setup. You can see more detail about running ads here: https://learn.commentsold.com/how-to-connect-your-commentsold-app-to-facebook-ads

Integrations

This is where you can connect Intercom to offer support within your app. Click HERE to learn more about setting up Intercom. 

In this same section, you can enter your PayPal Braintree token. You can learn more about connecting PayPal HERE. 

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Look and Feel

Under this section you will have access to change the visual components of your app. 

Customize Colors and Logo

In this portion of your Mobile App tab you can adjust your tint and background colors using our built in color picking tool. You can also upload a logo image to show at the top of your app by selecting "Add Logo" and choosing a file from your computer that fits the required dimensions shown.

Size Filters

Under "Size Filters" you have the ability to edit the list of sizes a shopper can use to filter products.

Profile Links

Here you can make changes to the list of links that display in the profile section of your app.