This article will show you how to use Split Pay with CommentSold, from product creation through fulfillment
First, we will need to enable Split Pay on your account. Log in to your CommentSold account, click on the chat feature in the bottom right corner, and request the feature be enabled!
To begin, you will create a Split Pay Product by clicking the link under the Products Tab.
Entering a split pay item is very similar to entering a regular CommentSold item. The main difference when entering your product is that you have the option to charge a Split Pay Fee, which will be added to the order total. If you do not want to charge extra for Split Pay, simply set this number to zero.
You will also want to include in your product description that this is a split pay product. In my description, I included the amount that would be owed when the customer purchases today, as well as when her next payment would be due.
Under details, you will uncheck the box next to Received Product if this a preorder item.
Next, add your images and inventory just like you would for a normal CommentSold product.
The next step is to post your item!
When your customer adds the item to her cart, this is what she will see:
Now, let's take a look at what you will see in CommentSold for split pay items! You will be able to easily see from your Orders tab when you have a split pay order.
When you are ready to request the second payment on a split pay item, first go into the product and make sure that the box next to Received Product is checked.
Then, simply go to your Orders tab and click on the Split Pay Invoices button.
You will then see a popup which will allow you to email out the second invoice for your received split pay items.
After clicking on "Send Second Invoices," the popup will show you how many invoices were sent out.
Your customer will receive an email directing her to pay her second invoice.
Once your customer has paid the second invoice, the order status banner will update to paid under your Orders tab. Here you can see the difference between a paid and unpaid order:
You do not have to worry about accidentally fulfilling orders which have not yet been paid in full! When you are ready to fulfill these orders and click on Process All, the orders which have not been paid in full will not show when you click on Create Labels.