When connecting Facebook to CommentSold, you will want to be sure your Facebook Group and Page are linked.
For CommentSold to automatically reply to shoppers' comments on your behalf, your Facebook Group and Page will need to be linked. Learn more about Auto Replies here.
Watch the video below or read on to learn how to link your Facebook Group and Page!
First, open your Facebook business page. You will see a menu in the lefthand column. Click on the tab labeled "Groups."
If you do not see the Groups tab, you will need to add it. Select "Settings" across the top navigation of your business page. Then click "Templates and Tabs."
Scroll down and click "Add a Tab."
Locate the "Groups" tab and press "Add Tab." Now you will be able to click Groups from the lefthand menu of your business page.
You will see a screen prompting you to "Create Group" or "Link Your Group." Click the blue "Link Your Group" button to continue.
On the next screen, you will see any groups of which you are an admin. Locate the desired group and click the button to "Link."
You will once more need to confirm that you would like to link the selected Group to your Page. Click the blue "Link Group" button to continue.
Your Facebook Group and Page are now linked!