Adding Products

Before you can begin to sell, you will need to enter the products in your inventory into CommentSold.

CommentSold offers robust inventory management in addition to its powerful selling tools. While you can integrate CommentSold with Shopify to sync inventory, it is not necessary to use an outside platform in addition to CommentSold.


To begin adding products, visit the Products tab in your CommentSold dashboard. From here, click on the “Add Product” button at the top right of your screen.


On the Edit Product page, you will see quite a few fields that can be completed. You can fill out as much of this as you would like for each product, but the only required fields are Product Name, Cost, Retail Price, and SKU.


Let’s take a closer look at each section of the Edit Product screen. First, we have “General Info.” You will need to choose a Product Name that will be displayed to your customers. Enter the Cost you paid for your product and the Retail Price you would like to charge to your customers. 


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Note: The eye icon next to some fields means that what you enter in those fields will not be visible to your customers. 


If “Custom shipping price/product” is enabled in your Shipping settings, you can set a custom Shipping Price for the product. Next, you will create a product Description. If you would like to use the same Description for the webstore and your mobile app, check the Use for Online Store & App box. Otherwise, you can enter a Mobile App Description below. 


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If there are any Notes you would like to add to this product for your internal use, that is the last field you will complete in the General Info section.


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The next section is for “SKU/Brand Info.” Enter your preferred SKU. We recommend that you avoid using dashes, spaces, or special characters when creating SKUs. After you have added a few products to CommentSold, you will see a suggested SKU here and can choose to use it. If you would like to store the information about the item’s brand, you can enter the Brand and Brand Style # here. Storing this information allows for better reporting down the road. 


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Note: We recommend no more than 50 characters for product names and SKUs, as it can cause issues with the system.


In the "Details" section, you can add the item variants—Size and Color. For these boxes, you can simply type the words you would like listed as an option for the item. If you would like to Charge taxes on this product, make sure this box is checked. If the item you are adding is currently in your inventory, check the Received Product box. If unchecked, orders containing this product will not have their status set to Processing. Once the item is in stock, you can return to the product page and check this box.


Note: If you have Avalara connected to CommentSold, you will see a Tax Code rather than the checkbox to charge taxes.


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The setting Exclude this product from Automatic Product Videos from Live Sale in the Additional Options box is one we will address elsewhere in the product training. We recommend leaving it unchecked for now!


Choose the Collection or collections you would like to add this product to. If you have not yet created your collections, you can click “View all collections?” to do so.


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If you are using CommentSold’s webstore, you will want to complete the “Online Store” section. Check the Publish this product box if you would like this item to be available for purchase now in the webstore. If you are not ready to list the item for sale just yet, leave this box unchecked and you can return to the Product page later to publish. If you did not opt to use the product Description you entered in the General Info section for your online store and app, you can enter an online store specific Description here. 


The last section you will complete on this page is for Notifications. The Notification Title and Notification Body are what your customers will see when this product goes live in your app if they have push notifications enabled. This will also be the default text you see when posting the product to social media, although you can edit the text when posting.


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Once you have filled out all of the desired fields on this page, click the “Add Product” button on the top right. You will be taken to the Edit Images page. If you do not yet have photos of the product, you can come back to this later. If you have pictures you would like to use for the product listing, click the “Upload Images” button at the top right. 


Select the images you would like to upload. If you are uploading multiple images, you can select which will be the main image by clicking on it. When selected, the image will have a gray frame around it to indicate that it is the main image. 


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Note: In the screenshot above, the photo on the left is the main image (as indicated by the gray border).


When you are done uploading your images, click on “Edit Inventory.” Here you will see all of the size and color variants you entered on the Edit Product page. Forget to add one? You can click the + sign to add it here! 


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If you need to set the same quantity for all variants, you can click the + sign next to “Add/Remove Stock.” This will bring up a popup that will allow you to update all rows at once.


To enter unique quantities for each row, click the + sign next to the variant you would like to edit. 


On this page, you must also enter the Weight for each variant to assist with shipping. If you would like to add the Location where the item can be found in your warehouse, you can do so here. 


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Your product has now been added to CommentSold! If you click on the Products tab in the left hand menu, you will see your newly added product. You can click “More” under the Quantity for a breakdown of quantity by variant. 


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If you ever need to edit the product, you can return to the Products tab and click the three dots on the right of the product row. 


Your product is now ready to be sold!