Split Pay & Product Add-Ons: A Guide for Beta Testers

This article will explain how to create a split pay product with product add-ons for our Split Pay/Monogram Beta Testers

To begin, you will create a Split Pay Product by clicking the link under the Products Tab.


Entering a split pay item is very similar to entering a regular CommentSold item. The main difference when entering your product is that you have the option to charge a Split Pay Fee, which will be added to the order total. If you do not want to charge extra for Split Pay, simply set this number to zero.

You will also want to include in your product description that this is a split pay product. In my description, I included the amount that would be owed when the customer purchases today, as well as when her next payment would be due. I also included in my description that monogramming is available on this item.

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To give your customers the option to add a monogram to your product, you will need to check the box next to Include Add-Ons. You will also uncheck the box next to Received Product if this a preorder item.

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Next, add your images and inventory just like you would for a normal CommentSold product.

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The next step is to edit the add-ons for this product. In this example, the add-on will be for monogramming.

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Because we need to know the name to monogram, I checked the box beside Requires customer text input


The next step is to post your item!

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When your customer adds the item to her cart, this is what she will see:

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When she clicks on Available Add-Ons, she will see the option for Monogramming and be able to enter her information!

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Under Order Summary, she will see that it is a split pay item, and only half is due now:

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Now, let's take a look at what you will see in CommentSold for split pay items! You will be able to easily see from your Orders tab when you have a split pay order.

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When you click the eyeball next to the order, you can see that the Monogram Add-on was added to this order:

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It will also show on the packing slip for the order!


When you are ready to request the second payment on a split pay item, first go into the product and make sure that the box next to Received Product is checked.


Then, simply go to your Orders tab and click on the Split Pay Invoices button.


You will then see a popup which will allow you to email out the second invoice for your received split pay items.



After clicking on "Send Second Invoices," the popup will show you how many invoices were sent out.



Your customer will receive an email directing her to pay her second invoice.

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Once your customer has paid the second invoice, the order status banner will update to paid under your Orders tab. Here you can see the difference between a paid and unpaid order:



You do not have to worry about accidentally fulfilling orders which have not yet been paid in full! When you are ready to fulfill these orders and click on Process All, the orders which have not been paid in full will not show when you click on Create Labels.